Frequently Asked Questions

Frequently Asked Questions(FAQ)

Customers of templates may have some questions that can be a common query amongst customers  alike. Hence, to make the answer process easier, we have come up with this FAQ page.

Yes, all the themes are 100% responsive; the layout for each device is designed for better user interface and experience.

Yes, all the themes are updatable. However, you need to use the license key to update successfully. Every time a new update is available, you will be notified through email. Moreover, you can check the notification of your Word Press dashboard for updates.

Well, it depends on your purchase type. Themeies has two types of purchase- a single purchase and bundle purchase. If you have purchased the bundle version, you can use the same template at best six times, i.e., the template can be active in six different websites simultaneously.

One thing to keep in mind before updating is that the site must be active. If the site is active, go to the “Themes” and click update. Your license key will be required during the update, so make sure you don’t lose it. Simply enter the license key, and you have the updated version of the website

The themes and templates at Themeies are developed with greater attention to details and coding standards and techniques used. We ensure code optimization and use light-weight elements for the fast loading of your website. Moreover, we provide a variety of designs that are put together after rigorous brainstorming of the designers and developers.

You can get refund till the 14th day of your purchase, i.e. for 14-days you will be using a free version and if the theme is still active, you will be charged for it.

Unfortunately, no PHP file version is available. However, you can add shortcodes to customize the website if it is required.

Yes, email us your specific requirements, and we will get back to you with a quote. If you accept the quote, we will contact you soon for a detailed conversation.

Yes, you can use other plugins with the themes and templates of Themeies. However, all plugins might not be suitable or functioning. If such problems arise, contact our customer support.

Yes, we have E-commerce themes with various designs with the effort to address your needs. However, you can customize mostly everything and design the website as per your needs.

Well, product image size is an important feature for any e-commerce store. The ideal size for any image would be 728×370. The recommended resolution is 60-70 dpi.

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